FAQ

Slow Page Loading Times
Slow Page Loading Times? If you are seeing slow load times on pages such as product pages, homepage sliders etc, the images are more than likely...
Wed, 16 Aug, 2017 at 1:02 PM
Submitting a ticket.
How do i submit a ticket: To submit a ticket you need to clearly explain the issue and give us context and any relevant passwords and login info we to u...
Mon, 18 Dec, 2017 at 11:53 AM
Types of tickets, General Requests & Emergency Requests
What is a General Request? A general request is essentially a non-incident like ticket where you would want something changing or adding or even ask a ...
Fri, 12 Jan, 2018 at 11:13 AM
Shopify & Shopify Apps Help
Getting to know Shopify. If you are looking for general help on Shopify please go here as you will more than likely find the answer to your problems ...
Tue, 7 Nov, 2017 at 11:15 AM